Information and Policies
No Downloading is necessary
  1. FIRST TIME ON THE WEBSITE

    Create your account online by filling in the information on the Register page. Click here to register.

  2. PURCHASE A LONG DISTANCE TELEPHONE CARD

    Login using your username and password, then click on the purchase button (or here). Choose the card or cards you wish to buy and click on the Proceed to Buy button. Just follow the instructions to complete the transaction. Purchasers will instantly receive free reward points. You may purchase multiple cards at one time. Telephone access pin numbers and free reward points will be posted to your account after the purchase has been approved.

  3. PIN NUMBERS

    Each card you buy will give you a pin number and it's value to use when making a long distance call. Your pin numbers can be viewed by just clicking on the Make a phone call button (or here).

  4. TERMS AND CONDITIONS FOR LONG DISTANCE TIME
    Calls to United States:
    • For each dollar purchased the user will receive 10 minutes of long distance phone time within the United States.
    Calls to Mexico:
    • $1 card provides 5 minutes
    • $5 card provides 10 minutes
    • $10 card provides 15 minutes
    • $20 card provides 20 minutes.

    Telephone cards expire after 60 days, from the date of purchase

    The Phone Shop assumes no responsibility and shall not be liable for any damages to, or viruses that may infect, your computer equipment or other property on account of your access, use, or browsing of this website and its materials, data, text or images.

  5. USE YOUR CREDIT CARD OR PAYPAL® ACCOUNT

    After signing up, it's easy to buy phone cards online! Just click the Purchase button or here to Buy.

  6. RETURNS AND CANCELLATION POLICY

    Your long distance telephone time, through the use of the PIN number sent to your online account, is instantly available upon successful completion of a payment.

    Safeguard your PIN numbers, you are responsible for loss or unauthorized use. PIN numbers may be terminated without notice if fraud is suspected. A telephone PIN is not returnable or exchangeable unless defective

  7. PRIVACY POLICY

    At The Phone Shop we are committed to your privacy. This means we do not distribute, rent or sell any of your personal information to third parties except as provided for in this policy or as specifically consented to by you.

    The policy will apply to and protect all personal information collected, used or disclosed by The Phone Shop, except information that is aggregated in such a manner that it cannot be connected to a person and/or information which is publicly listed in a written or online directory or typically made available through directory assistance as permitted by law.

    Information stored is solely for identification and confirming the customers interaction with their The Phone Shop internet based account.

  8. ACCURATE ACCOUNT INFORMATION

    When making a purchase through the payment processing system, your account information is required to match your banks credit card information.

    Mismatches in this information will result in a stoppage in purchases allowed with your account.

    This can be easily fixed by contacting our customer support people and adjusting the account information and by providing authorizations for the credit card being used for purchasing.

    Please only make one account per person.

  9. PLAY FOR FUN and PLAY FOR FREE

    Once you have an account and have logged in, click the "My account" button on the home page or in the top right corner of this page. You have now entered your Free Reward game area, click on the blue "FUN" button at the top of the page. You have now entered a menu of totally free fun games to play for your entertainment.

  10. START USING YOUR FREE REWARD POINTS

    Once your purchase is approved, click on the MY ACCOUNT button which will take you to the free reward games. But remember you have to be logged in with your user and password.

  11. ALREADY HAVE AN ACCOUNT?

    If you have an account, simply login using your username and password and click the MY ACCOUNT button section directly.

  12. REDEEM WINNINGS

    Click here to redeem your winnings or the Redeem button on the home page.

    Policy: Receiving a winning redeem promotion:

    Any item sent by U.S. Mail to your account address will typically take 7 to 10 business days to arrive. If the item does not arrive in 21 days from the date of mailing, then please contact Customer Care on the support page from the 22nd day or later. At that time we will attempt to resolve the issue in a mutually agreeable manner. The customer must be in compliance with all the other rules, terms and conditions at that time.

  13. ADDITIONAL DETAILS

    Customers must be 18 years or older to use The Phone Shop.